Refund Policy

Last Updated: April 23, 2024

At Qrrato, we are committed to customer satisfaction. This Refund Policy outlines the terms under which refunds may be granted for our services.

1. Non-refundable Services

All payments for Qrrato's QR Code Review System, setup, and physical standee deliveries are non-refundable once the order has been processed and production begins.

2. Refund Eligibility

Refunds may be considered only if:

We are unable to deliver the product within the committed timeframe.
The product delivered is significantly different from what was ordered.

3. How to Request a Refund

To request a refund, email us at support@qrrato.com with your order number, reason for the refund, and supporting photos or evidence if applicable.

4. Resolution Time

Refund requests are reviewed within 5–7 business days. If approved, refunds will be processed back to the original payment method within 7–10 business days.

5. Late or Missing Refunds

If you haven’t received a refund after 10 business days of approval, please check with your bank or contact us for further support.

6. Contact

If you have any questions about our Refund Policy, contact us at support@qrrato.com.